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Privacy Policy

Last Updated: March 2024

Introduction

Guangzhou Dinghe Network Technology Co., Ltd., operating as Harmony Net, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.harmonynet.surf or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the website includes personal data that you voluntarily provide to us when you register on the website, express an interest in obtaining information about us or our products and services, participate in activities on the website, or otherwise contact us. This personal data may include your name, email address, telephone number, company name, job title, and any other information you choose to provide.

We automatically collect certain information when you visit, use, or navigate the website. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. This information is primarily needed to maintain the security and operation of our website and for our internal analytics and reporting purposes.

How We Use Your Information

We use the information we collect or receive to communicate directly with you, to provide you with updates and other information relating to the website and our services, and for marketing and promotional purposes. We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services. We process your information to deliver targeted advertising to you, to assess the effectiveness of our marketing campaigns, and to better understand user retention and attrition. We use the information to enforce our terms, conditions, and policies for business purposes, to comply with legal and regulatory requirements, or in connection with our contract. We may use your information to protect our services, to identify and prevent fraud, to diagnose problems, and to improve our website and services.

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows: by law or to protect rights, if we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. We may share your information with our business partners to offer you certain products, services, or promotions. With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information. We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption of data in transit and at rest, regular security assessments, and employee training on data protection practices.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

Your Privacy Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information. These rights may include the right to access, correct, update, or request deletion of your personal information. You may also have the right to object to processing of your personal information, ask us to restrict processing of your personal information, or request portability of your personal information. Additionally, if we have collected and processed your personal information with your consent, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent. You have the right to complain to a data protection authority about our collection and use of your personal information.

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to access or store information. Cookies are small data files that are placed on your device when you visit a website. We use cookies to recognize you and your preferences, to track your usage of our website, and to improve your experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. We may also use web beacons, pixel tags, and other tracking technologies to collect information about your interactions with our website and emails.

Third-Party Websites

Our website may contain links to third-party websites and applications of interest. Once you have used these links to leave our site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services, or applications that may be linked to or from our website.

International Data Transfers

Your information, including personal data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the Last Updated date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of our website and services after any modifications to the Privacy Policy will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Information

If you have questions or comments about this Privacy Policy, please contact us at: Guangzhou Dinghe Network Technology Co., Ltd., Room A217, 2nd Floor, Building C, No. 26 Huangcun North Road, Tianhe District, Guangzhou, 510000, China. Email: contact@harmonynet.surf. Phone: +86 181 2301 0144. We are committed to resolving any concerns you may have about our privacy practices and will work with you to address any issues promptly and effectively.

Harmony Net

Guangzhou Dinghe Network Technology Co., Ltd.

Room A217, 2nd Floor, Building C, No. 26 Huangcun North Road, Tianhe District, Guangzhou, 510000, China

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Email: contact@harmonynet.surf

Phone: +86 181 2301 0144

Web: www.harmonynet.surf

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